Privacy Policy

Last updated: February 2026

1. Introduction

Bloom Bag Gh ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, and phone number
  • Shipping and billing addresses
  • Payment information (processed securely by our payment providers)
  • Account credentials
  • Order history and preferences

Automatically Collected Information

When you visit our Platform, we may automatically collect:

  • Device information (browser type, operating system)
  • IP address and location data
  • Pages visited and time spent on our Platform
  • Referring website information

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about orders, products, and services
  • Provide customer support
  • Send promotional communications (with your consent)
  • Improve our Platform and services
  • Prevent fraud and enhance security
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Service providers (payment processors, delivery partners)
  • Business partners for joint offerings
  • Law enforcement when required by law
  • In connection with a business transaction (merger, acquisition)

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Opt-out of marketing communications
  • Request a copy of your data

8. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our Platform is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

  • Email: bloom.bag.gh@gmail.com
  • Phone:+233 59 723 3193
  • Location: Dome,Lolababy junction Around the Dome, GCB
  • Available 24/7